"Craft, Collingwood agreed, is skilled work purposefully directed toward a final project or designed artifact; the craftsman knows in advance what the end product will look like. The craftsman’s foreknowledge is required by the very idea of craft. …..Art in this respect is an entirely different domain …. in the sense of using skill to produce a preconceived result, creative artists strictly speaking never know what they are doing …. The arts, Collingwood argued, are always open to the unexpected ….He distinguishes the artistic expression of emotion from the more craftlike practice of emotional arousal. Arousal is manipulative, which is why we speak of a formulaic movie or novel designed to elicit a predetermined sadness as a ‘tearjerker.’ …The artist, on the other hand, probes the content of human emotional life with an eye toward articulating, or making clear, a unique emotion, an individual feeling."
~Denis Dutton The Art Instinct, p227-8
"The first tear is what we shed in the presence of a tragic, pitiful, or perhaps beautiful event. The second tear is shed in recognition of our own sensitive nature, our ability to feel such pity, to understand such pathos or beauty. A love of kitsch is therefore self-congratulatory....Kitsch shows you nothing genuinely new, changes nothing in your bright, shining soul; it congratulates you for being exactly the refined person you already are."
~Denis Dutton The Art Instinct, p241-2